The Quality Policy of NOA CONTROL focuses on providing Zero-Defect services. This policy is communicated to NOA CONTROL staff who work within or on behalf of the company, as well as to interested parties.

NOA CONTROL is committed to:

• Providing the best services with zero defects as the primary priority.
• Providing high quality and work efficiency to achieve financial success and the healthy development of the company.
• Complying with the relevant legal, regulatory, and contractual requirements for the services it provides.
• Achieving the highest levels of customer satisfaction and also contributing to the development, efficiency, and productivity of its clients.
• Ensuring and maintaining its position as a 'Trusted Partner' for potential clients and authorities that need access to its data.
• Ensuring that all services are developed in accordance with appropriate, ethical, and technical standards.
• Ensuring the highest level of quality, environmentally friendly, and free from occupational health and safety risks, through the continuous improvement of processes and activities carried out within our company.
• The continuous implementation of good practice rules and adherence to auditing, technical control, and certification procedures is an essential requirement for maintaining our positions.
• Ensuring full transparency by making information about issued certifications, application forms for the relevant services, the possibility to appeal or provide feedback on service quality, elements of the quality management system, etc., available electronically (e-mail, website, etc.) or in written form.
• Managing conflicts of interest and ensuring the impartiality, confidentiality, and objectivity of the inspection, testing, and certification system.
• Strengthening, raising awareness, training, and enhancing the competence of employees and contracted staff, and promoting dialogue with external providers, clients, and the community.

To achieve these objectives, the company's top management is committed to providing all necessary resources.